FREQUENTLY ASKED QUESTIONS
WILL YOU REALLY WRAP MY BOOK AND SIGN MY CARD?
Yes! We will wrap and ribbon your present for you and include one of our illustrious bookmarks. We charge a mere £3.00 for this and use delightfully simple robin-egg blue paper and cotton ribbon.
We use eco-flute paper packaging for our deliveries and our cards come naked, without environmentally-unfriendly plastic sleeves.
We offer free delivery by bicycle locally to anyone in UK postcodes SE21, SE22, SE23, SE15 and SE24 and can almost always manage same-day delivery.
For shipping to UK mainland, highland and islands we add a shipping cost of £2.00 at checkout to any sized order of greeting cards UK. For books, we add 3.20 at checkout. If you order a book and a card, we just add £3.00. We use the Royal Mail for most shipments.
We've had good luck getting our packages out super quickly during the pandemic, but, delays may occur that are out of our control during this time.
***************We are currently unable to ship to the EU due to the ludicrous Brexit agreement.
WHAT SIZE ARE THESE CARDS?
They are 150mm x 150mm
WHAT ARE THE PAYMENT OPTIONS?
We accept most major credit cards and UK debit cards.
WHAT IS YOUR RETURN POLICY?
100% happiness to you is our ethos. If you would like to return an item for any reason, just send an email to us at hello@birdsinsidemyhead.
We are a teeny-tiny company so we do not have any fancy pre-paid return postage envelopes, but, we'll reimburse you fully for the price of the goods (minus shipping) or resend items paid for (with no added shipping cost to you) when we receive the original goods back.
Once we've received back the item(s) you wanted to return, we'll send out a replacement to you, or process your refund to your original payment method, and let you know. Please ensure that you get proof/confirmation of postage from your post office.
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Good question. I'm Susan Black, an artist based in London. My work has been exhibited worldwide in various venues, including The Whitney Museum, The Corcoran, PS1, The Kunst-Werke Berlin, and scores of other galleries and museums. I attended the amazing Skowhegan School of Art and have a BA from Hampshire College. I'm also proudly a tribal member of Penobscot Nation (Maine). The illustrated cards found here on Birds Inside My Head are a little dip into - well, trying to earn a living though I must admit drawing the birds inside my head all day every day might just be my dream life.